Guides · Updated 4 November 2026
Khata app for your shop: 7 things to check before you trust it with your udhaar
The bahi-khata on the counter works until it doesn't: a page gets wet, a customer disputes an entry, or you can't remember who paid last week. A khata app fixes that, but your udhaar is money owed to you, so pick carefully. These are the questions that matter more than how the app looks.
Step by step
- 1
Does it work without internet?
Shops lose signal. You should be able to write udhaar and payments offline and have them sync later, without losing an entry.
- 2
Can you speak the entry?
"Ramesh ko 200 udhaar" is faster than typing at a busy counter. Check it understands Hindi and Hinglish, not only English.
- 3
Does it send polite reminders?
Look for reminders on WhatsApp with the customer's name, the exact amount and a way to pay, that you can send in one tap. Chasing money is easier when the message is already written.
- 4
Can customers pay you directly by UPI?
A link the customer opens to see their balance and pay by UPI to your own account, with no commission, gets you paid faster and settles arguments about the amount.
- 5
Is every entry dated and visible to the customer?
Disputes end when both sides can see the same list of entries with dates. A shareable statement or link matters more than you think.
- 6
Who else can see or change it?
If staff use it, check they can write entries but not delete them, and that only you see the totals. Ask how roles work.
- 7
Can you take your data out?
You should be able to download your whole khata (customers, entries, balances) any time. If you ever leave, your book leaves with you.
Get these right
- Move only active accounts first (people who owe now); old settled pages can stay in the notebook.
- Write today's entries in the app from day one, even before the old ones are in.
- Send the first reminder gently, with the amount and a UPI link; most people pay without a second one.
- Never send reminders late at night or to the whole list at once; it reads like a threat.
Where BridgeAux helps
- Khata for up to 10 customers, offline, in Hindi or English, and you can speak entries. On every plan, including Free
- Unlimited khata, and a link each customer opens to see their balance and pay you by UPI. From Starter
- Payment reminders on WhatsApp, printable khata statements, and supplier khata for what you owe wholesalers. From Growth
- Team logins where staff can write udhaar but not change or delete entries, unless you allow it. From Pro
Questions
Is a khata app safe?
Check where your data is kept, who can delete entries, and whether you can download everything. In BridgeAux your khata is in your account, staff can't delete entries unless you allow it, and you can download all of it as a file any time.
Can I use a khata app without internet?
A good one, yes. BridgeAux saves entries on the phone when there's no signal and syncs them when you're back online.
Do customers need to install the app?
No. They get a link on WhatsApp that shows their balance and lets them pay by UPI.
Is there a free khata app?
Yes. BridgeAux's Free plan keeps khata for up to 10 customers with no time limit; Starter (₹399 a month) has unlimited customers and the UPI payment link.