Privacy

BridgeAux (bridgeaux.com) builds websites for small businesses in India and gives the owner one app to run the business: sales, udhaar, orders, stock, staff, the website and social media. This page explains what we collect, why, who else handles it and how to get it deleted.

Questions or complaints about your data: email hello@bridgeaux.com or WhatsApp +91 84482 72042.

• Your account: name, email, phone number and password (or your Google sign-in), and your plan.
• Your business: name, kind of business, city, address, GSTIN, UPI ID, logo, photos and the words on your website.
• What you enter in the app: sales, udhaar (khata) entries, expenses, products, stock, orders, bookings, invoices, suppliers, staff and attendance, and the names and phone numbers of your customers.
• From your website's visitors: what they type into your site's forms (name, phone, email, message, order or booking). We keep it for you, the business, and you decide what to do with it.
• Connected accounts: if you connect Facebook, Instagram, LinkedIn, Google Business Profile or WhatsApp, the access key that service gives us, your page or profile name, and what we read through it (see below).
• Payments: the amount, the plan and Razorpay's payment reference. Card and UPI details go to Razorpay, not to us.
• The waitlist: name, WhatsApp number, email, shop name and anything you add in the note.
• Visits to bridgeaux.com: page counts through Plausible, which uses no cookies and doesn't identify you. The app keeps a few settings in your browser, such as your sign-in and language.

• To run the app and your website: show your records, send bills and reminders, put your site live.
• To do what you ask Aux (the assistant), write posts and offers, read spoken entries and make pictures.
• To post to your social accounts and show you how they're doing, only when you ask.
• To email you about your account (sign-in, your morning summary, plan changes) and to let our team help you when you ask for help.
• To take payment for your plan.

• We don't sell your data or your customers' data, and we don't show ads.
• We don't message your customers unless you send the message.
• We don't post anything to your social accounts that you haven't written, approved or scheduled.

When you connect Facebook, you choose which Facebook Page (and the Instagram account linked to it) BridgeAux may use. With that access we:

• post the posts you make or schedule in BridgeAux;
• read your Page's and Instagram account's posts, comments, follower counts and insights, to show them on your Social media page;
• reply to or hide a comment when you tap Reply or Hide.

When you connect LinkedIn, we read your name and profile picture, and post to your profile what you post or schedule in BridgeAux.

The access keys are stored on our servers and never sent to your browser. We use what we read only to show it to you; it isn't shared, sold or used for anything else. Tap Disconnect on the Social media page and the key is removed at once. You can also remove BridgeAux in your Facebook or LinkedIn settings.

These services do part of the work for us and only get what that work needs:

• Supabase: our database, sign-in and servers, where your data is stored.
• Groq and Anthropic: the AI that writes posts, answers in Aux and reads spoken entries. They get the text of that request.
• Cloudflare or fal.ai: make pictures from the words you type.
• Razorpay: payments.
• Zoho Mail (or Resend): sends our emails.
• Meta, LinkedIn and Google: only when you connect your accounts with them.
• Vercel: hosts a business's website when it uses its own domain through us.
• Plausible: counts visits to bridgeaux.com without cookies.

Speaking into the app uses your phone's or browser's own speech-to-text (Google's, in Chrome) before the words reach us.

As long as your account is open. Payment records are kept as long as Indian tax law requires. When you delete your account, everything else is deleted.

To take a copy: in the app, use Take everything with you, which downloads all your records.

To delete your account and all its data, including anything we got from Facebook, Instagram or LinkedIn: email hello@bridgeaux.com from the email you sign in with, or WhatsApp +91 84482 72042, and say "Delete my BridgeAux account". We delete it within 30 days and confirm by email.

To remove only Facebook, Instagram or LinkedIn: tap Disconnect on the Social media page, or remove BridgeAux in Facebook (Settings, then Business integrations) or LinkedIn (Settings, then Data privacy, then Permitted services).

Visitors to a business's website who want their details removed can ask that business, or write to us and we'll pass it on.

When this page changes we update the date at the top. For anything important, we tell account holders by email first.