Your data
Deleting your Facebook and Instagram data
When you connect Facebook or Instagram to BridgeAux, we keep only what is needed to post for you and show your comments and numbers: the access token Facebook gives us, the tokens for the Pages you chose, and the names and ids of those Pages. We never keep your Facebook password, your friends, or anything from your personal profile beyond your name.
Two ways to have it removed
- From Facebook. Settings & privacy → Settings → Apps and Websites → BridgeAux → Remove. Facebook tells us, we erase the tokens straight away, and it sends you here with a code.
- From BridgeAux. Social media → Disconnect does the same thing, right away.
Check a deletion
Paste the confirmation code Facebook gave you.
Your shop’s own things stay yours and are not touched by this: your website, your products, your customers and your posts belong to your business, not to Facebook. To remove those as well, see deleting your BridgeAux account.
Anything unclear, or want it done by hand? Message us on WhatsApp and a person will answer.